At Sharp Edge Shop, we believe the journey of a finely crafted knife doesn’t end at the forge. It culminates the moment you unbox your new tool, feel its perfect balance in your hand, and make that first, effortless slice. Our commitment to “Precision, Access, and Empowerment” extends seamlessly into our delivery and shipping policies. We’ve designed a transparent, reliable, and value-driven process to ensure your investment in culinary artistry arrives safely and promptly, no matter where you are in the world.

Our Shipping Philosophy: Reliability Meets Value

Just as we meticulously select each Gyuto, Bunka, and sharpening stone, we’ve curated our shipping options to offer clarity and choice. We understand that our community—from the home cook seeking their first true chef’s knife to the professional looking for a specialized Yanagiba—values both quality and thoughtful service. Our global reach (with minimal exclusions) and partnership with trusted carriers like DHL, FedEx, and EMS reflect our promise to be your partner in precision, from our workshop to your kitchen.

Your Shipping Options

Choose the delivery speed that best suits your needs. All orders undergo a careful 1-2 day processing period where we ensure your knife or sharpening accessory is meticulously prepared for its journey.

🚀 Standard Shipping: Fast & Trackable

Carrier: DHL or FedEx
Cost: $12.95 (flat rate)
Delivery Timeline: 10-15 days after dispatch.

Ideal for when you’re eager to start your culinary journey. This option provides full tracking, reliable handling, and faster transit times. Recommended for our sharpening stones and knife sets where you want quicker access to complete your edge ecosystem.

🎁 Free Shipping: Value-Conscious & Trusted

Carrier: EMS
Cost: FREE on all orders over $50.
Delivery Timeline: 15-25 days after dispatch.

This is our core value promise in action. For any order over $50, we happily cover the shipping costs. EMS provides a secure and dependable service, ensuring your Aogami steel Gyuto or Naniwa sharpening stone arrives with the same care with which it was made. It’s our way of making professional-grade tools more accessible.

From Our Hands to Yours: The Journey of Your Order

  1. Order Confirmation: You’ll receive an email confirmation immediately after placing your order.
  2. Processing (1-2 Days): Our team in Fort Worth, Texas, prepares your item. Each knife is given a final check, and all items are securely packaged in protective materials to guarantee they survive the journey in pristine condition.
  3. Dispatch & Tracking: Once your order ships, you’ll receive a shipping confirmation email with your tracking number and a link to monitor your package’s progress across the globe.
  4. Delivery: Your chosen carrier will deliver your package directly to your provided address. Please ensure someone is available to receive these precision-crafted tools.
  5. The Unboxing Experience: Open your package and experience the culmination of Japanese craftsmanship. Your tool, whether a versatile Santoku or an essential sharpening rod, is ready to become an extension of your skill.

Our Global Reach & Commitment

While we serve a global community of cooking enthusiasts, please note that shipping to some parts of Asia and a few remote regions may be temporarily unavailable due to complex logistics or carrier restrictions. Our website checkout will automatically confirm availability for your location. Based in Fort Worth, Texas, we are proud to bridge the gap between Japanese forges and kitchens worldwide.

Hassle-Free Returns: Our Promise of Integrity

We stand behind the durability, performance, and design of every product we curate. If you are not completely satisfied, we offer a straightforward return policy within 15 days of receiving your order. Your complete satisfaction is integral to our mission of empowering your culinary craft. Please contact our customer service team to initiate a return.

Questions About Your Order?

Our dedicated customer service team is here to ensure your experience is as sharp as our knives. For any delivery inquiries or support, please reach out to us at [email protected].

Sharp Edge Shop
2232 Moore Avenue, Fort Worth, US 76106

Thank you for trusting Sharp Edge Shop. We are honored to deliver the tools that transform cooking from a chore into an art.